Terms of service

Last updated: 20 July 2026

These Terms of Service apply to your use of moviex.shop and to purchases made from 2S Paletten GmbH.

3.1 About the Store

The store is operated by:

2S Paletten GmbH
HRB 23136
Wiemanns Holt 36
59394 Nordkirchen, Germany
info@moviex.shop

3.2 Using moviex.shop

You may use the website only for lawful purposes. You must not:

Submit false or misleading information
Interfere with the store or its security
Attempt unauthorized access
Introduce harmful code
Use the website for fraudulent activity
Copy or commercially exploit store materials without permission
Violate another person’s rights

We may suspend or restrict access where reasonably necessary to protect the store, customers, or our legal interests.

3.3 Product Listings

We aim to keep descriptions, images, measurements, prices, and availability accurate. Differences caused by lighting, screen settings, packaging changes, or ordinary manufacturing variation do not necessarily indicate a defect.

Availability may change without notice.

3.4 Order Submission and Acceptance

By submitting an order, you offer to purchase the selected products.

The automated confirmation email confirms that your order request was received. A contract is formed when we accept the order, dispatch the goods, or otherwise confirm acceptance.

We may refuse or cancel an order if:

Stock is unavailable
A material listing or pricing error occurred
Payment cannot be authorized
Delivery information is unusable
Fraud or abuse is reasonably suspected
Cancellation is required by law

Any amount paid for a cancelled order will be refunded.

3.5 Prices and Payment

The total price, applicable delivery charge, and any other checkout amount are shown before you submit the order.

Payment methods offered by the store and the relevant payment provider are displayed at checkout.

3.6 Delivery Estimates

The usual delivery period is 3 to 12 days after dispatch. This is an estimate and may be affected by destination, carrier operations, customs, weather, public holidays, or events outside our reasonable control.

See the Shipping Policy for additional information.

3.7 Returns and Legal Guarantees

Returns are handled under the Return and Refund Policy. Nothing in these Terms excludes mandatory statutory withdrawal rights, conformity rights, or remedies for defective goods.

3.8 Ownership of Website Content

Text, images, graphics, branding, product materials, layout, and software on moviex.shop are owned by or licensed to 2S Paletten GmbH unless otherwise stated.

You may access them for personal shopping purposes. Reproduction, distribution, modification, or commercial use requires permission unless applicable law provides otherwise.

3.9 Third-Party Providers

Checkout, payments, delivery, analytics, and other functions may involve third-party providers. Their own terms and privacy notices may apply to those services.

3.10 Liability

Nothing in these Terms excludes liability that cannot legally be excluded, including liability for injury to life, body, or health caused by fault, intentional misconduct, gross negligence, fraud, or an expressly provided guarantee.

For ordinary negligence, liability is limited to the foreseeable loss resulting from a breach of a material contractual obligation, subject to mandatory law.

3.11 Events Outside Our Control

We are not responsible for delay or non-performance caused by circumstances beyond reasonable control, such as natural disasters, governmental measures, strikes, carrier failures, major supply interruptions, power outages, or widespread technical incidents.