Privacy policy

Last updated: 20 July 2026

This Privacy Policy describes how 2S Paletten GmbH processes personal data in connection with moviex.shop, including when you browse the store, place an order, request support, or communicate with us.

2.1 Data Controller

2S Paletten GmbH
Company registration number: HRB 23136
Wiemanns Holt 36
59394 Nordkirchen
Germany
Email: info@moviex.shop

2.2 Information We Receive

Depending on your use of the store, we may process:

Name and contact details
Billing and delivery information
Order contents and transaction history
Payment confirmation and refund information
Communications sent to customer service
IP address, browser type, device details, and security logs
Cookie preferences and similar technology data
Marketing preferences and consent records

Payment providers generally process payment credentials directly. We do not require your complete card number to fulfill an order.

2.3 Why We Use Personal Data

Personal data may be used to:

Accept and fulfill orders
Arrange delivery
Process payments, cancellations, and refunds
Respond to questions and complaints
Detect fraud, abuse, and security threats
Maintain, troubleshoot, and improve the store
Keep business and tax records
Meet legal and regulatory requirements
Send optional marketing communications where permitted
Protect or enforce legal rights

2.4 Legal Grounds

The applicable legal basis may be:

Necessary performance of a sales contract
Compliance with a legal obligation
Our legitimate interests in operating and securing the business
Your consent, where consent is required

You may withdraw consent at any time for future processing based on that consent.

2.5 Shopify and Other Processors

The store is provided through Shopify infrastructure. Shopify and other service providers may process data for hosting, checkout, payment handling, fraud prevention, delivery, analytics, customer communication, and technical support.

We require relevant providers to process information only for legitimate business purposes and in accordance with applicable data-protection requirements.

2.6 Cookies

Essential cookies may be used to keep the cart working, maintain secure sessions, remember necessary settings, and support checkout.

Optional analytics, advertising, or personalization cookies will be used only where legally permitted and, when required, after consent. Cookie choices can be changed through the store’s cookie controls or your browser.

2.7 Retention

We keep personal data only for as long as needed for the purpose for which it was collected and for applicable accounting, tax, legal, fraud-prevention, and dispute-resolution periods.

Different categories of data may therefore be retained for different lengths of time.

2.8 International Processing

Some service providers may process data outside the European Economic Area. Where required, we use an approved transfer mechanism, such as an adequacy decision or standard contractual safeguards.